Contact Us

We believe great customer service should feel personal—because it is. When you reach out to us, you’re not getting a bot or a ticket number. You’re getting real help from real people who care about your experience.

How Can We Help?

Whether you have a question about an order, need help with personalization, or have any other questions before placing your order, we’re here for you.

Real People. Real Support.

Every message is read and answered by a member of our small, family-owned team. We personally handle each order and take pride in offering friendly, honest, and responsive customer service—just like we’d expect ourselves.

Get in Touch

Use the contact form below and we’ll get back to you as quickly as possible—usually within 24 hours, often sooner.

Prefer Email?

You can also reach us directly at:
support@oxandbirch.com

Our Promise

We stand behind our products and our service. If something isn’t right, we’ll make it right—plain and simple.

Ox & Birch
PO Box 86
Denver, NC 28037